![]() Several issues were observed during conference calls where users were unable to request control or control was not transferable to some users in conference. Microsoft Teams: Most of the functionality is identical to Skype for Business, with several improvements to functionality. Separate presentation is available for PowerPoint in Presenter mode. Some issues were observed during remote session control for utility keyboard shortcuts (CTRL Key for example). It is possible to hand over control to another user participating in a conference, or any user can request control from the conference master. Skype for Business: Ability to share a screen, desktop or specific application running. Microsoft Teams: Available as a separate web application, with full functionality. Skype for Business: Available as an Outlook Web App add-on, with very limited functionality. Chat sessions take a long time to load due to the long loading times of conversation history. Microsoft Teams: Mobile software is available for the majority of standard mobile platforms with limited functionality. Mobile application offers very limited functionality. Skype for Business: Mobile software is available for the majority of standard mobile platforms (iOS, Android, Windows Phone). However, some of the critical control options are still missing, making Teams a less desired option for most of our clients. Microsoft Teams: Supports the same functionality as Skype for Business. ![]() Audio/Video conference settings are available during the conference and user control (mute microphone, promote or demote a user, remove a user, etc.). Instant messaging session escalation to audio/video conference is available directly from conversation window. Skype for Business: Audio calls are available between individual users. Automatic status change for users that are away or currently in audio/video conference, or based on the user calendar. Skype for Business: Status can manually be set from application presets. A minor issue currently present in Teams is conversation history loading time is slow. Search is also available directly from chat. Microsoft Teams: Conversation history is saved on Teams server and is available in an active chat window. Searching the history is only possible with mail client applications (Microsoft Outlook\Outlook Web App). During conferences, the history is being saved in each participant’s mailbox. When the same conversation is open again, message history is not visible. Skype for Business: Conversation history is being saved in the related user mailbox when the conversation is closed. Ability to send messages to offline users and access to offline message history. Ability to create channels and manage channel subscriptions. These applications can be obtained/purchased from the Teams Store, or developed and published to the Teams store page. Ability to create a permanent group and manage its membership, it is possible to rank instant messages in individual sessions and conferences, bookmark messages, use of different applications within the conversation window. Microsoft Teams: allows instant message exchange between individuals and groups of users. Instant messages cannot be sent to offline users. Skype for Business: allows instant message exchange between individuals and groups of users in a form of an IM-Conferences. ![]() Possible Enterprise Voice systems integration.Inter Tenant messaging system allows delivering instant messages between different Microsoft Tenants and other instant messaging platforms.Microsoft Outlook add-on that allows conference planning. ![]() Screen sharing between individual users or during conference calls.Web Application allows access to services when no client is installed.Mobile Application allows access to services from anywhere.Voice and Video calling between individual users or conference calls.Conversation history and conversation history search.Instant Messaging allows for the exchange of messages between individual users or groups.Each product has its unique features and use cases, although both have a similar range of tasks. One product is Skype for Business Online (formerly called Microsoft Lync) and a new product called Microsoft Teams, which is being proclaimed to replace Skype for Business. Up to date, Microsoft has two similar in functionality products that can work simultaneously for Office 365 users.
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